Terms & Conditions

Last Revised: 08/05/2025

1. Acceptance of Terms

1.1 These Website Terms of Service ("Terms") govern your access and use of www.guildpharma.co.uk ("the Site"), operated by [Your Pharmacy Name] ("we", "us", "our").

1.2 By accessing or using the Site, you confirm your acceptance of these Terms. If you disagree, you must immediately cease using the Site.

1.3 We advise retaining a copy of these Terms for your records.

1.4 We reserve the right to update these Terms time to time. By continuing to use the site after any changes, you agree to the revised Terms.

2. Eligibility & Access Restrictions

2.1 Users must be 18+ years old.

2.2 The site is not available in jurisdictions where its use would violate local laws.

2.3 You are solely responsible for ensuring your access complies with applicable regulations.

2.4 You must not create more than one account with our website.

2.5 Access to our website is granted on a temporary basis, and we reserve the right to modify or withdraw our services without prior notice. We will not be liable if for any reason our website is unavailable at any time or for any period.

3. Intellectual Property Rights

All content, logos, trademarks, and software on this site are owned by the Guild Pharma or its licensors. Unauthorised reproduction, distribution, or commercial use is prohibited without prior written consent.

4. User Responsibilities

4.1 You agree:

To provide accurate and current information when registering or ordering.
Not to use automated tools (bots, scripts) to access the site.
Not to introduce malware or attempt unauthorised access
Not to engage in illegal or unauthorised activities.
That false information provided may result in account suspension.

4.2 Our site and any services offered through it will be in English, and it is your responsibility to ensure you fully understand the information and guidance provided.

4.3 You must not use our website or services for emergencies. In urgent situations, call 999 for medical emergencies or 111 for non-life-threatening issues.

5. Prohibited Uses

5.1 The site may not be used for:

Commercial activities without our approval.
Fraudulent, harassing, or harmful behaviour.
Any action that disrupts site functionality.

6. Third-Party Links & Content

6.1This site may include links to external websites. We do not:

Endorse or control third-party content.
Guarantee the accuracy or legality of external sites.
Assume liability for purchases made through third parties.

7. Site Management & Modifications

7.1 We reserve the right to:

Monitor and restrict access for policy violations.
Modify, suspend, or discontinue the site without notice.
Remove content that burdens our systems.
Access may be temporarily restricted for maintenance or operational reasons.
We may suspend accounts for violations of these Terms or suspicious activity.

7.2 We do not guarantee that our site will be secure or free from bugs or viruses.

7.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any site linked to it.

8. Privacy & Data Security

Our Privacy Policy explains how we handle personal data. By using this site, you consent to data processing in accordance with applicable laws.

9. Disclaimer of Warranties

The site is provided "as is" without guarantees of uninterrupted or error-free operation. We are not liable for:

Technical issues beyond our control.
Consequences of misuse or reliance on site content.
Incorrect medication use/ clinical consultation
Loss of profits, sales, business, or revenue
Business interruption
Loss of anticipated savings
Loss of business opportunity, goodwill or reputation
Any indirect or consequential loss or damage

10. Limitation of Liability

The Guild Pharma shall not be liable for any indirect, incidental, or consequential damages arising from site use.

11. Governing Law & Disputes

The courts of England shall have exclusive jurisdiction over any claim arising from or in connection with a visit to our website. However, we reserve the right to initiate legal proceedings against you for any breach of these terms in your country of residence or any other relevant jurisdiction.

These Terms of Use, along with any dispute or claim arising out of or relating to their subject matter, formation, or interpretation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

12. General Provisions

No waiver of terms is valid unless in writing.

If any provision is unenforceable, the rest remain valid.

These terms constitute the entire agreement between you and us.

13. Contact Information

For questions or concerns, contact:

Email: support@guildpharma.co.uk

Address: Guild Pharma, A14, Parallels, The Collective Old Oak, London, NW10 6FF